Cancellation Before Work Begins
If you request a cancellation before the design process has started, you are eligible for a full refund (100%) minus any transaction fees charged by payment processors (PayPal/Stripe).
Work in Progress
Because design is a service involving time and creative labor, once initial concepts have been delivered, a 50% kill-fee applies. This covers the time spent researching and creating the first drafts.
Final Delivery
Once final files (high-resolution PDFs, JPEGs, or Source Files) have been delivered via WeTransfer or Google Drive, no refunds can be issued. At this stage, the service is considered fully rendered.
Our Satisfaction Guarantee
Since I offer unlimited revisions, I strongly encourage authors to provide detailed feedback so we can perfect the design rather than cancelling. My goal is to ensure you walk away with a cover you love.